Privacy and cookies
- Guiding privacy principles
Rural Insurance Group Limited is committed to upholding your privacy as a customer, prospective customer or user of this or any Rural Insurance Group Limited website. This policy explains how we use the information we collect about you (data), how you can instruct us if you prefer to limit the use of your data and procedures that we have in place to safeguard your privacy.
Use of this website is subject to the following terms and conditions which you are deemed to accept by continuing to browse these pages. If you do not agree to these terms and conditions, please leave this site now.
By submitting your information you consent to the use of your data as set out in this policy. Any information that you give us is held with the utmost care and security. It will not be used in ways to which you have not consented.
If you would like to contact us at any time with regard to this policy, please contact: Marketing, Rural Insurance Group Limited, The Hamlet, Hornbeam Park, Harrogate, HG2 8RE or phone 0344 5577177.
- What personal data do we collect?
If you visit the Rural Insurance Group Limited website, your internet protocol (IP) address and other information relating to your visit will be tracked using a cookie.
If you decide to become a registered user of the Rural Insurance Group Limited website, you will need to provide certain information, such as your name, business name, address, telephone number, and email address. We will not collect such information unless you have specifically and knowingly provided it.
- Disclosure of information
Rural Insurance Group Limited’s use of your data for any of the purposes disclosed in this policy, or any other purposes disclosed in any separate communication, may involve Rural Insurance Group Limited’s sharing it with third party suppliers such as contractors, agents or professional advisers appointed by Rural Insurance Group Limited to assist us in providing our products and services.
These may include entities outside the European Economic Area, who will be required to comply with our strict privacy requirements, and to demonstrate that they follow best practice guidelines for data protection.
In no other case, unless obliged to do so by law, will Rural Insurance Group Limited sell, rent, lease or otherwise share your data with third parties, unless you have provided your specific, positive and unambiguous consent.
- What we use your data for
We will use the information that you provide about yourself and your preferences to try and provide you with web content which we believe to be relevant and of interest to you.
Rural Insurance Group Limited will use your details to keep you informed of special offers or products and services that we feel may be of relevance. We may also use data to tailor promotions to your requirements.
If you request to join any of our mailing lists or sign up to our online broker portal we need to know your email address and sometimes a username and password of your choice. Any related emails will be delivered to your email address.
- How to opt-out of receiving marketing communications
If you would prefer to make your opt-out request in writing please send all correspondence to: Marketing, Rural Insurance Group Limited, The Hamlet, Hornbeam Park, Harrogate HG2 8RE or phone 0344 5577177.
If you receive marketing communications from us by email, each correspondence will contain instructions as to how you can unsubscribe from receiving future emails.
Monitoring and analysis
We use aggregate information and statistics collected via the Internet to carry out analysis that will allow us to monitor the success of our service and plan future site content and activity and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. Data may also be used to allow us to profile our customers to understand their requirements better and to help us improve our service.
- Your rights
In addition to the safeguards set out in this policy, your personal data is protected in the UK by the General Data Protection Regulation.
You have a number of rights under the data protection laws, namely:
- to access your data (by way of a subject access request)
- to have your data rectified if it is inaccurate or incomplete
- in certain circumstances, to have your data deleted or removed
- in certain circumstances, to restrict the processing of data
- a right of data portability, namely to obtain and reuse your data for your own purposes across different services
- to object to direct marketing
- not to be subject to automated decision making (including profiling), where it produces a legal effect or a similarly significant effect on you
- to claim compensation for damages caused by a breach of the data protection legislation
- if we are processing your personal information with your consent, you have the right to withdraw your consent at any time
If you wish to view the data that we hold about you please contact: The Data Controller, Rural Insurance Group, The Hamlet, Hornbeam Park, Harrogate, HG2 8RE or phone 0344 55 77 177, or email firstname.lastname@example.org
If you have any concerns regarding our processing of your personal information, or are not satisfied with our handling of any request by you in relation to your rights, you also have the right to make a compliant to the Information Commissioner's Office. Their address is: First Contact Team, Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
- Retaining your personal information
We will retain and process your personal information for as long as necessary to meet the purposes for which it was originally collected.
- Links to external websites
As a convenience to you, our website may provide links to third party sites. You are under no obligation to use these sites, but if you choose to do so, please note that we are not responsible for and have no control over, information that is submitted to or collected by these third parties. The sites will have different content, privacy and data collection policies. Since we do not control these websites, Rural Insurance Group Limited accepts no responsibility for the content of any site to which a hypertext link from this site exists. Such links are provided for your convenience on an “as is” basis with no warranty, express or implied, for the information provide within them.
The Internet is not a secure medium. Rural Insurance Group Limited treats all the data held with the utmost care and security. Any details you give will remain completely confidential. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location that can only be accessed by authorised personnel.
Whilst we strive to protect your data, we cannot warrant the absolute security of any data that you transmit to us online.
You must not use any computers, computer equipment, network resources or any services provided by us for any illegal purpose, or for accessing, receiving or transmitting any material deemed illegal, indecent, offensive or otherwise unacceptable under UK law.
All passwords and usernames allocated to you must be kept secret and must not be disclosed to anyone without our prior written authorisation.
You must not use any false identity in email or other network communications.
You must not attempt or participate in the unauthorised entry or viewing of another user’s account or into another system.
You must not use the services and/or network systems or any part thereof for fraudulent activities, or to breach another organisation’s security (cross-network hacking). This is an illegal act and prosecution under criminal law may result.
- Policy changes
Rural Insurance Group Limited is registered with the Data Protection Register. Please visit www.ico.gov.uk for more information.
The Rural Insurance website uses a feature of your Internet web browser called a cookie. A cookie is a file that your web browser places on your computer’s hard disk that allows us to help you get the best out of your visit to this website. The Rural Insurance cookie will remain on your hard disk indefinitely. Most browsers accept cookies automatically. Cookies can be deleted from your browser or if you would prefer, by amending your browser settings you can prevent their automatic receipt.
Third party cookies
We use a number of suppliers who may set cookies on their websites’ on its behalf. Rural Insurance Group Limited does not control the dissemination of these cookies. You should check the third party websites for more information about these.